Introduction

Welcome to Sun Bakery's Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is protected.

Information We Collect

Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.

Payment Information: When you make a purchase, we collect payment information such as your credit/debit card number, expiration date, and billing address. This information is used solely for processing your order and is not stored by us.

Usage Data: We collect information on how our website is accessed and used. This may include your IP address, browser type, pages visited, and other usage statistics.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders, inquiries, or requests.
• Send you promotional materials and updates, if you have opted to receive them.
• Improve our website and services by analyzing usage data.

Data Protection

We implement various security measures to ensure the safety of your personal information. These include secure server software (SSL) to encrypt your data and protecting it from unauthorized access.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Returns

At Sun Bakery, we take pride in our products and hope that you are delighted with your purchase. However, if you are not satisfied with your order for any reason, you may return it under the following conditions:

Perishable Goods: Due to the nature of our products, we do not accept returns on perishable goods such as bread, cakes, and pastries unless there is a quality issue or error in your order.

Non-Perishable Goods: If you have purchased non-perishable goods, you may return them within 7 days of receipt, provided they are in their original condition and packaging. Proof of purchase is required.

Refunds

Perishable Goods: If there is an issue with the quality of our perishable goods or an error in your order, please contact us within 24 hours of receipt. We will arrange for a replacement or a full refund, including any delivery charges.

Non-Perishable Goods: For non-perishable goods, once we receive your returned item and inspect its condition, we will process your refund. Refunds will be issued to the original method of payment within 7-10 business days. Delivery charges are non-refundable.

Exchanges

If you wish to exchange a non-perishable item, please contact us within 7 days of receipt. Exchanges are subject to product availability.

Shipping

To return your product, you should mail it to:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

For any questions or concerns regarding returns, refunds, or exchanges, please contact us at: